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Helpline: 03444 775 774   |   Text support: 07537 416 905   (open Mon-Fri 09:30-17:30)
Helpline: 03444 775 774 (M-F 930-530pm)
Text: 07537 416 905
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Helpline services

Helpline services are open to all including non-members. We offer support, advice and information on all anxiety, stress and anxiety-based depression conditions. Our helpline services are open to anyone of any age, (parental consent is not required to call the helpline and you can read more about confidentiality below), with an interpretation service available to those who require it. Our friendly volunteers can answer your questions, discuss techniques for immediate short-term relief of anxiety symptoms and help you find the right path of action for long-term support. Anxiety UK is open to all and our volunteers are equipped with the knowledge to help with special requirements and needs. This includes those who have hearing loss, sight loss, autism and Tourette syndrome. Please just let us know if you have any accessibility issues and we will accommodate where we can to give you the anxiety support you require. Call us on 03444 775 774 between 9.30am – 5.30pm, Monday – Friday (except bank holidays). You may find that calls to our helpline number are included in your phone plan as calls are the same as dialing an 01 or 02 number. The national rate for these types of calls is generally up to 9p from landlines and from 3p to 55p on mobile phones. Anxiety UK’s helpline service is confidential and your caller ID is not visible. For more information about call recording please read here. We are unable to make outgoing calls,  so ask that you don’t request us to call you back. “Having spoken to someone this morning, I just wanted to say thank you and that I am extremely happy with how I was helped with my anxiety.”  All contacts received through the helpline services are answered by a trained volunteers/staff. Volunteers use the pseudonym ‘Chris’ when communicating via our helpline services.

‘Ask Anxia’ service

This service is available 24/7 via the bottom right corner of every page of this website, for all anxiety queries. For more information about data retention, click here. “Ask Anxia is an excellent service. I’m amazed at the speed an accuracy of response. Thank you very much.” 

Text service

Text 07537 416 905

We will respond to texts within 1 working day during our operating hours of 9.30am – 5.30pm, Monday – Friday (except bank holidays).

You can text us for brief advice. Responses are limited to 160 characters, so we may ask for your email address if we feel we need to provide more in-depth support via email.

For more information about data retention, click here.

Further information

Confidentiality: All contact with our helpline services will be kept strictly confidential within the organisation, other than in cases where there may be a threat of terrorism or of significant harm to an individual.

Who can access our helpline services: We are able to provide support to anyone regardless of UK residency status; indeed we have members from all over the world.

Hearing loss and/or speech-impediment assistance: We recommend the use of Relay UK when calling the helpline if you are deaf or speech-impaired. This service helps deaf or speech-impaired and hearing people communicate over the phone. You can use the Relay UK app on a mobile, tablet or PC as well as just using it via Minicom or Uniphone. Relay UK is free to use – you will only pay the normal call charges.

Inappropriate use of services

We will not tolerate rude, abusive, offensive, racist or sexist language. Any contact received with content deemed offensive, abusive, racist, sexist etc. will not be responded to as we operate a zero tolerance policy to abuse of any form. Our volunteers have been instructed to terminate the interaction if such abuse occurs. Legal action will be considered/taken if appropriate. For more information click here.

Please note: Anxiety UK’s helpline services are NOT crisis services. If you need urgent crisis support, please contact NHS 111, your own GP or go to your local A&E department if you require emergency support.

If you are living with any form of anxiety, mild or severe, we are here to help. Whilst the services listed above are not exclusive to members, becoming a member of Anxiety UK provides those with anxiety with a range of benefits, including fast access to reduced cost therapy and much more. For more information please click here, or to become a member now, click here.

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About us

Anxiety UK is a national registered charity formed in 1970, by Katharine and Harold Fisher, for those affected by anxiety, stress and anxiety based depression. To read more please click here.

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Anxiety UK zero tolerance policy

We will not tolerate rude, abusive, offensive, racist or sexist language. Any contact received with content deemed offensive, abusive, racist, sexist etc. will not be responded to as we operate a zero tolerance policy to abuse of any form. Legal action will be considered/taken if appropriate. For more information click here.

Environmental policy

Download a copy of our Environmental policy, click here.

Helpful links

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Let us know how we’re doing by leaving a review – your feedback is really important to our small team.

Contact us

Anxiety UK, Nunes House, 447 Chester Road, Manchester M16 9HA

Support channel details:
Helpline: 03444 775 774
Text: 07537 416905
Other contact details:
Admin: 0161 226 7727

Please note that our admin line 0161 226 7727 operates 11am-1pm and 2pm-4pm.
If you are trying to get in touch outside of these hours, please send an email to admin@anxietyuk.org.uk
Press: media@anxietyuk.org.uk
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AnxietyUK
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Stephen Morey
15:15 21 Mar 23
I have been supported by Anxiety Uk since struggling with chronic anxiety recently. They have been amazing and very supportive. Thank you so much!!
Peter Wilson
23:09 15 Jan 23
7 months later, nothing. GP with this service don't always collaborate.
Mia Burns
20:01 09 Jan 23
AnxietyUK is an amazing charity. Their support and resources have helped me tremendously.
Hayley M-M
17:54 24 Nov 22
Laura Macey
20:10 19 Nov 22
sophie jorgensen-rideout
11:35 22 Sep 22
AnxietyUK has been so helpful to me - I joined to access affordable therapy, though I was worried there might be a long wait list. This was absolutely not the case, and I was assigned a therapist super quickly! They were also super helpful when unfortunately our schedules didn't align, and I was matched with a therapist with availability that matched mine. I really recommend AnxietyUK to everyone- they also have fantastic group resources and I think it's really really helpful, especially if you can't afford private therapy and the wait lists in your area are too long.
Susie Kocher
14:31 20 Aug 22
I found the therapy I received through Anxiety UK a crucial and affordable form of support during a very difficult time.
For this I am forever grateful and will without a doubt use their services if needed again in the future.
Thank you so much.
Henry Brook
09:55 18 Jun 22
Very nice to know this support is out there as quite often hard to actually get an opportunity to speak to someone in person these days. Had my first session last week and so far so good. Very happy with the way things are going so far and also pleased with how smoothly it was set up and assessed as to what I was after and a service that fitted around my work and life balance.
Richard Evans
04:12 22 Mar 22
Through a period of some significant challenge, the services offered by Anxiety UK has been fantastic, and whilst there is a long road head, progress is positive and forward.
I’m extraordinarily grateful for the help and support during a challenging time, both to the Anxiety UK and my Professional Institute, The Chartered Institute of Building and their respected benevolent fund.
I'm about a third the way through a 16-week program and the benefits and rewards are already coming through.
Thanks again, eternal appreciation.
Rich

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